Database is experiencing issues

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Nicolas Dusart
Identified

Our database engine is currently down and most of our services are not functioning properly. Access to our internal email is degraded too, so prefer to contact our support by phone if possible.

We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.

Avatar for Nicolas Dusart
Nicolas Dusart
Began at:

Affected components
  • CustoCentrix Manager
    • Connectors
    • Dashboard, Statistics and Live Maps
    • API Access
    • Export functionnality
  • MyFreedelity
    • MyFreedelity Portal
    • MyFreedelity for iOS
    • MyFreedelity for Android
    • MyFreedelity TV
  • Portals
  • Advisors
  • Support Contact
    • Email