Database is inaccessible

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Nicolas Dusart
Recovering

We've fixed the core issue, and are waiting for things to recover.

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Nicolas Dusart
Investigating

Our database is currently not available and most of our services are not functioning properly.

We are investigating the issue.

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Nicolas Dusart
Began at:

Affected components
  • CustoCentrix Manager
    • Connectors
    • Dashboard, Statistics and Live Maps
    • API Access
    • Export functionnality
  • Smart Signage
  • Portals
  • Advisors
  • Demo Environment
  • Development Environment